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Frequently asked questions
How do I onboard my pharmacy/lab to this platform?
Our team will guide you through the onboarding form and linking process. Contact support for access.
Can I manage both medicine and test orders from one dashboard?
Pharmacies and labs get separate dashboards with respective features enabled.
How will I get notified for new orders?
You’ll receive app notifications, SMS, and/or email depending on your settings.
How to mark an order as complete or rejected?
Login to your dashboard, go to the order list, and update the status accordingly.
Can I link with multiple clinics or doctors?
Yes, our system supports linking with multiple partners. Ask onboarding support for linking steps.
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